Journey
Performance platform for luxury hotels: booking engine, experience management, payments, websites and digital marketing to grow direct revenue.
About the company
Journey partners with hotel owners and operators to turn every guest interaction into a direct, personalised and profitable opportunity – the future of luxury hospitality goes beyond selling rooms to retailing experiences, delivering what Journey calls "Return on Experience".
Products: Journey Ecommerce, an all-in-one booking engine to boost bookings; Journey EMS, a management system to manage and monetise experiences and boost productivity; and Journey Pay to manage all of a resort's payments in one place – complemented by ongoing support for digital growth.
Services: hotel websites that convert browsers into paying guests, digital marketing programmes for hotels and spas, and product performance experts who maximise hotel revenue.
Case studies include Chewton Glen, The Belfry Hotel & Resort, Beaverbrook, The Elms and PoB Hotels.
Products and services
- Journey Ecommerce – all-in-one hotel booking engine
- Journey EMS – experience management system
- Journey Pay – unified resort payments
- Hotel websites
- Digital marketing for hotels and spas
- Product performance & revenue optimisation
- Support for digital growth
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